This policy describes what Flex Loans Online collects, why, who it is shared with, and the choices you have, in plain language first and necessary detail second.
What We Collect
When you submit a request, we collect what the form asks: identity details (name, date of birth, address, Social Security number), contact details (email, phone), income and employment information, and checking-account details. When you browse, standard technical data arrives with your visit, IP address, device and browser type, pages viewed, arriving via server logs and any analytics tools noted below. We do not collect more than the lending purpose requires, and we do not ask for information the network cannot use.
Why We Collect It
Request data exists to do the one thing you submitted it for: presentation to network lenders and lending partners so they can evaluate the request and, if you accept an offer, fund and service a loan. Technical data exists to operate and secure the site, understand aggregate usage, and improve the pages. We do not use your request data to build advertising profiles, and we do not sell personal information to unrelated marketers.
Who We Share With
Three categories. Network lenders and lending partners receive request data, that is the product working as designed, and each operates under its own privacy policy from the moment it receives your information. Service providers, hosting, security, communications, analytics, process data on our behalf under contractual limits. And legal process: we disclose information where law requires, including to regulators and in response to valid legal demands. There is no fourth category.
Security and Retention
The request form transmits over an encrypted connection, and stored data sits behind access controls limited to personnel who need it. We retain request data as long as operating the service and meeting legal obligations require, and technical logs on shorter cycles. No system is breach-proof, and our commitment is competent protection plus prompt, honest notification if an incident ever affects your data.
Your Choices
You may request access to, correction of, or deletion of your personal information by emailing [email protected], subject to records we must retain by law. You can browse every published page of this site without submitting anything. Depending on your state, additional privacy rights may apply, and we honor verified requests under applicable state law. Questions about a lender's handling of your data after connection belong to that lender's policy, and its contact details appear in your agreement.
Changes
When this policy changes, the current version lives at this address, and material changes will be noted plainly at the top of the page. Continued use of the site after a change means the current version applies.